TelePrEP Program

Call or Text 504.931.7687 | 504.877.2464 to reach a TelePrEP Navigator
Hours: 8 am – 4:30 pm (M – F)

Closed during major and state holidays.

What is TelePrEP?

The TelePrEP program provides a convenient new way to access Pre-exposure Prophylaxis (PrEP), an option for maintaining HIV negative status. Currently, there are two FDA approved medications for PrEP – Truvada and Descovy. Both are highly effective at preventing HIV, reducing the risk of infection by 92–99% for those who take it daily as prescribed. The team can help counsel you on what might be right for you.

The TelePrEP program allows you to virtually connect to a provider who can prescribe you PrEP through telemedicine. This means you can use your personal electronic devices to have provider “visits” without having to leave your community. You can see, hear, and speak to a provider to discuss your PrEP medical care by phone and/or video chat.

Additional Services – PEP

PEP stands for Post-Exposure Prophylaxis and it is a method of preventing HIV transmission AFTER exposure to HIV. It is a prescription that must be started within 72 hours of exposure. It is extremely important to start the medication within 72 hours of exposure for it to be effective. For assistance with accessing PEP, please call or text the TelePrEP program at 504-931-7687 or 504-877-2464

How does it work?

1. Enroll Online and Speak with a Navigator

2. Complete a Virtual Medical Evaluation with our Clinician

3. Get Tested at a Lab Near You OR Get an At Home Testing Kit Sent to You

4. Get Your Meds Mailed to You!

Who is eligible?

Any HIV-negative adult 18 years of age* or older
Medicaid insured, Medicaid Eligible, Privately Insured
Anyone who has access to email and a smartphone, tablet or computer

What are the benefits?

A TelePrEP appointment eliminates the time and travel needed to see a provider
TelePrEP allows you to have access to specialized PrEP medical care without having to leave your community
TelePrEP allows you to have a medical appointment from anywhere across the state
It is easy, convenient and at no additional cost to you

What are the costs?

For Medicaid insured patients: lab testing and prescription medication costs are 100% covered
For privately insured patients: lab testing and prescription medication costs vary based on the type of insurance plan
Free shipping of medication